HR Officer, People & Culture

As People & Culture Officer, you will provide comprehensive administrative and operational support across all areas of the People function within the Trust group. You will play a key role in maintaining high standards of service delivery, supporting employees throughout their journey, and contributing to the development and continuous improvement of HR systems and processes. Discretion and confidentiality are essential in all aspects of the role.

Employee Lifecycle

• Prepare documentation and correspondence throughout the employee lifecycle
• Respond to daily queries and provide front-line support to employees and managers
• Administer the group’s medical insurance and pension schemes, working closely with external providers
• Support the delivery of wellbeing initiatives and events in line with the wellbeing strategy
• Participate in end-to-end recruitment, including advising managers, coordinating interviews, and supporting onboarding and induction processes
• Manage payroll processing and submit quarterly returns accurately and on time

HR Operations & Compliance

• Gather and analyse data for the Polymetrix salary survey
• Provide support on employee relations matters, including sensitive issues, offering guidance to managers and escalating when appropriate
• Ensure compliance with employment law, GDPR, and internal policies and procedures
• Produce reports, maintain HR records, and perform quality checks on key documentation
• Assist with the delivery of ad hoc HR projects and initiatives

About You

• CIPD Level 3 qualified (or working towards Level 5) with ongoing CPD
• Sound understanding of employment legislation (local, Swiss, and Cayman)
• Strong communicator with attention to detail in documentation
• Able to resolve moderately complex issues with guidance
• Proactive, organised, and deadline-driven
• Quality-focused, with awareness of risk and wider business impact